Shipping policy

Returns

We accept returns within 7 days of receipt for a full refund. After 7 days, you will be issued store credit for your return. The item must be unused with tags affixed and include all original packaging. Items that are damaged when we receive them will not be eligible for a refund. Products marked down 40% or more will be eligible for store credit only. All customized and personalized products are included in this category and will not be accepted for a return or exchange. ALL JEWELRY, FOOD, and ANYTHING SPECIAL ORDERED or PERSONALIZED IS FINAL SALE. Customers are responsible for the cost of shipping on returned items. Please allow up to 14 working days for your refund to process. Please note that shipping costs will not be refunded, and we do not offer exchanges.

Confirmation

You will receive an email confirmation within 24 hours of placing your order that will include an order number, your selected shipping method, order details, and ship-to address. Please confirm the address is correct as we are unable to reroute goods once they have been shipped. You will receive an email notifying you when your order has shipped that will include a tracking number. Please note that in some cases, your items may arrive in multiple shipments.

Lost Goods

The shipping carrier chosen at the time of checkout is responsible for the delivery of your package. In the case of a lost package, it is the responsibility of the carrier and all inquiries must be directed to the carrier. Please be sure to keep all packaging before submitting the claim.

 

Tax

Applicable sales tax will be charged on merchandise total, where applicable. Taxes are calculated according to shipping destination and itemized on the Order Summary page.